How to be ProActiv with Work Injury Rehabilitation

What is a workplace rehabilitation provider?

Workplace rehabilitation providers help address risk factors which may affect a worker’s ability to recover at work. These factors may include; difficulty identifying suitable work, complex injury, delayed recovery or communication breakdown.

The workplace rehabilitation provider will appoint a rehabilitation consultant who will assist the worker and their support team (which may include the employer, doctor, insurer and others) to achieve a positive recovery at work. The rehabilitation consultant will be a health professional such as an occupational therapist, rehabilitation counsellor, physiotherapist, exercise physiologist or psychologist.


10 most common workplace injuries:

  • Sprains and strains
  • Fractures
  • Open wounds
  • Contusions
  • Tissue disorders
  • Spinal injuries
  • Deafness
  • Hernia
  • Dislocation
  • Burns

Papercuts are one thing, but with a little extra care taken there’s no reason why anyone needs to end up as a statistic. And often, even relatively non-serious injuries can necessitate long periods off of work – with potentially devastating financial consequences for many employees and business owners.


What services can be provided?

Recovering with the same employer

Depending on the needs of a worker and employer, a provider can perform a single service (such as a worksite assessment), or provide ongoing support until a worker has achieved a safe and durable recovery at work.

Workplace rehabilitation services are generally delivered at the workplace in consultation with all parties.

Services may involve:

  • educating workers and employers about the health benefits of good work, and how to manage injury and disability in the workplace
  • conducting specialised assessments to determine a worker’s ability to safely perform work
  • identifying safe and suitable work to support improvements in a worker’s capacity
  • identifying options to reduce work demands (including advice about modifying work, providing equipment or workplace modifications)
  • identifying and addressing physical, psychological and/or workplace barriers that may affect a worker’s recovery at, or return to work
  • implementing a plan tailored with the worker and employer to achieve agreed recovery at work goals

Return to work with a new employer

Most workers are able to recover and remain with their pre-injury employer. However, where this is not possible, a provider can help a worker obtain work with a new employer.

This may involve:

  • assessing the worker’s skills, education and experience to identify suitable work options
  • providing job seeking assistance and organising training (where appropriate)
  • accessing appropriate programs and services that support the worker to secure employment.


How can ProActiv help?

We know what you want. Minimised down time. Quick responses, getting strategies in motion. Sustainable outcomes for staff and your business. Outcomes you can only achieve with Best Practice systems in place across every service you need.

Working with Case Managers and Employers, we’re all about inclusive and collaborative rehab service model that includes;

  • Rehabilitation Consultants (pre-injury & new employer specialists) Providing worker case management, and targeted Return To Work intervention services.
  • Medical/Allied Health Experts (Occupational Therapists, Physiotherapists and Psychologists) Providing functional/vocational assessments, treatment & recommended worker supports e.g. aids, equipment, training.
  • Targeted Business Management Programs (absenteeism, health audits & assessments) e.g. Onsite Physiotherapy & Injury prevention, Health education & screening, EAP & Mental Health Counselling, annual flu injections along with Drug and Alcohol Testing.
  • Let’s be clear. ProActiv is a Comcare, ReturnToWorkSA, SIRA NSW and Statecover approved workplace rehabilitation provider, under the Heads of Workers Compensation Authorities’ national framework for the provision of workplace rehabilitation services.

If you want efficient, reliable, and timely assessments with Return To Work support, refer to ProActiv People.

Real care and value for people through our inclusive, person-centric approach. We’ll do what we say, with integrity, accountability and respect.

Contact us on 08 8362 4507 or… Let’s get to work!



NOTE: In South Australia, New South Wales, Victoria and Queensland, employers over a certain size are required by law to have a  RTW and/or rehabilitation coordinator. We can help you to meet your legislative obligations and take a ProActiv approach to the return to work process. Depending on the requirements of your state’s workers compensation law, we can either provide advice and support to your internal RTW coordinator or you can outsource the return to work coordinator role to us and have our experienced health professionals manage the process.





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